This Privacy Policy explains how Synxis Games ("Synxis Games," "we," "us") collects, uses, and shares information when you visit synxis.net or play one of our mobile games (together, the "Services"). It applies to everyone who uses the Services, wherever they're located.
1. Information we collect
We collect information in three ways:
- Information you provide directly — for example, your name, email address, and message when you use a contact or careers form on this website.
- Information collected automatically — device type, operating system, app version, general region (derived from IP address), in-game events, session length, and crash or performance data, collected when you play one of our games or browse this site.
- Information from third parties — app stores (Apple App Store, Google Play) share limited purchase and device information with us when relevant, subject to their own policies.
2. How we use this information
- To operate, maintain, and improve our games and this website.
- To understand how our games are played, so we can fix bugs and balance difficulty.
- To respond to support requests, careers applications, and other messages sent through our forms.
- To detect, investigate, and prevent fraud, cheating, or abuse.
- To comply with legal obligations.
3. Third-party services
Our games and website may use third-party services for analytics, crash reporting, and — in free-to-play titles — advertising. These providers may collect information directly from your device under their own privacy policies. As specific third-party SDKs are integrated into each game, we will name them here and in that game's in-app disclosures.
4. Children's privacy
Our games are designed for a general audience and are not directed at children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal information from children under that age. If we learn that we have, we will delete it. If you believe a child has provided us with personal information, contact us using the details below.
5. Data retention and security
We keep information for as long as it's needed for the purposes described in this policy, or as required by law. We use reasonable technical and organizational measures to protect the information we hold, but no method of storage or transmission is perfectly secure.
6. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or export the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact us at the email below — we will respond within the time required by applicable law.
7. International users
Synxis Games is based in the United States. If you use our Services from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.
8. Changes to this policy
We may update this Privacy Policy as our games and website evolve. We'll update the effective date above when we do, and, for material changes, provide a more prominent notice where appropriate.
9. Contact us
Questions about this policy or your information can be sent to hello@synxis.net.